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Last Updated: 11/24/2025
1. Introduction
At Breeze Eternelle, we believe that privacy is the ultimate luxury. We are committed to protecting your personal information and being transparent about how we handle your data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you visit our website or purchase our fragrances.
2. Information We Collect
We collect various types of information to provide you with a seamless olfactory experience:
A. Information You Provide Directly
Identity Data: Name, username, and date of birth.
Contact Data: Billing address, shipping address, email address, and phone number.
Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
Profile Data: Your username, password, purchases, and Scent Profile (including fragrance notes you prefer, skin type, or allergies, if you choose to share this via our quizzes or consultations).
Gift Recipient Data: If you send Breeze Eternelle as a gift, we collect the name and shipping address of the recipient.
B. Information Collected Automatically
Technical Data: IP address, browser type, time zone setting, and device information used to access our store.
Usage Data: Information about how you use our website, such as which fragrance collections you browse and how long you stay on specific pages.
3. How We Use Your Information
We use your personal data for the following specific purposes:
Order Fulfillment: To process and deliver your order, including managing payments and shipping (specifically complying with "Dangerous Goods" shipping regulations for perfume).
Customer Service: To respond to your inquiries regarding returns, shipping delays, or product questions.
Personalization: To recommend fragrances that match your previous purchases or your Scent Profile.
Marketing: To send you emails about new perfume launches, limited edition drops, or exclusive offers .
4. How We Share Your Information
We strictly do not sell your personal data. However, we share data with trusted third parties essential to our operations:
Service Providers: Companies that provide IT and system administration services.
Payment Processors: (Bkash, Bank Transfer) to securely process your payments. We do not store your full details on our servers.
Logistics Partners: Couriers and fulfillment centers required to deliver your package. Note: Phone numbers are often required by carriers for delivery updates.
Marketing Platforms: Services (like Facebook, Instagram) used to manage our newsletters.
5. Cookies and Tracking Technologies
Breeze Eternelle uses cookies to enhance your browsing experience.
Functionality Cookies: Allow you to hold items in your cart while you browse.
Analytics Cookies: Help us understand which scents are trending and how users navigate our site.
Marketing Cookies: Used to show you relevant ads on social media platforms based on your interests.
You can choose to disable cookies through your browser settings, though this may affect the functionality of the checkout process.
6. Data Security
We implement appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. All payment transactions are encrypted using SSL technology. However, please note that no method of transmission over the Internet is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate data.
Deletion: Request that we delete your data ("Right to be Forgotten").
Opt-Out: Unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of our emails.
To exercise these rights, please contact us at breezeeternelle@gmail.com .
8. Third-Party Links
Our website may include links to third-party websites (e.g., fragrance review sites, social media). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Breeze Eternelle
Email: breezeeternelle@gmail.com
Address: Mirpur-6 , Dhaka-1216
